The document provides an overview of management consultancy services, focusing on the role of independent accounting firms and the qualifications of management consultants. It outlines the reasons individuals enter the consulting field, the objectives of management advisory services, and the various types of consulting engagements. Additionally, it discusses the evolving nature of the consulting industry, the career structure within consulting firms, and the future prospects for management consulting.

The Vehicle Service Management System is a comprehensive software application developed using PHP and a MySQL database. The system is designed to streamline the management of vehicle services and customer interactions, and it consists of two main modules: the User Module and the Admin Module. The primary objective of the Vehicle Service Management System is to provide a user-friendly and efficient platform for managing the complete life cycle of vehicle services, from customer enquiries to service requests and administrative management. Traditional vehicle service management often involves manual processes, fragmented data, and poor communication between customers and service providers. This can lead to inefficiencies, delays, and a lack of transparency in the service delivery process. The system is developed using PHP, a popular server-side scripting language, and a MySQL database to store and manage all the relevant data. The integration of these technologies provides a robust and scalable solution for the management of vehicle services. The User Module allows customers to access a dashboard to view the status of their total, rejected, and completed services. Users can also submit service requests, check the status of their requests, and print their payment slips. Additionally, users can manage their profiles, change their passwords, and recover their passwords. The Admin Module offers a comprehensive set of features for managing the system. Administrators can manage mechanics, vehicle categories, registered users, service requests, customer queries, and conduct searches for enquiries and services. The admin dashboard displays key statistics, including the total number of registered users, total enquiries, total mechanics, and total services. The implementation of the Vehicle Service Management System has demonstrated its effectiveness in streamlining the vehicle service process, improving communication between customers and service providers, and providing administrators with comprehensive data management capabilities. The system has been designed to enhance customer satisfaction, improve service efficiency, and offer a centralized platform for managing all aspects of the vehicle service process

The topic of this study is Application of Information and Communication Technology (ICT) On Office Managers’ Performance (A Case Study of University of Ibadan).The instrument used in gathering data for this study is questionnaire. The scope of the study covered tenunits in the University of Ibadan. The sample size used by the researcher was 50;the data gathered were analyzed using Analysis of variance (ANOVA) and table presentations. The research findings reveal that information and communication technology motivates the job performance of office manager’s and makes work easier and faster. Again, that lack of maintenance will reduce the effectiveness of these machines and bring slowdown in processing.From the summary of the findings, the researcher therefore concludes that information and communication technology should be provided to office manager’s so as to attain their job performance. The researcher recommends that the role of office technology in the development of office manager profession should be encouraged and office managers should have the required skills needed in operating thisequipment.

The business environment has become more uncertain due to macroeconomic headwinds, shifting political climates and evolving consumer needs triggering organizational change in response to disruption. Manufacturing firms have more recently led the stage in organizational changes due to their vulnerability to the rising cost of goods threatening their margins. However, multiple organizational change initiatives have been known to flop by either not meeting their objectives or resulting in a worse position than before the change. Various change management strategies can be employed to mitigate the negative effects of uncertainty which leads to decreased employee engagement during change. There are limited empirical studies investigating change management strategies’ influence on employee engagement within the context of multinational companies in Kenya within the consumer goods industry. This study investigated the link between change management strategies and employee engagement in multinational companies in the consumer goods industry in Kenya. The study was anchored on Kurt Lewin’s change theory and Kotter’s eight-step change model. The study used a descriptive cross-sectional research design where the unit analysis was the 25 multinational consumer goods companies in Kenya. The representative of each of the 25 multinational companies in the consumer goods manufacturing industry was the chief executive officer (CEO) and chief human resources officer because they hold the requisite information on employee matters and relations, bringing the total number of respondents to 50. The research instrument for primary data collection was structured closed-ended questionnaires. The findings were analyzed through descriptive and inferential statistics and the statistical package for social science (SPSS) was the key analysis tool. The study found that the influence of change management strategies on employee engagement bears different magnitudes depending on the industry. Employee involvement strategy had the most significant positive influence on employee engagement while internal communication, training and coaching were positively associated with employee engagement but only to a moderate magnitude contrary to similar past studies in other sectors where all the key change management variables strongly influenced employee engagement. Recommendations from the study are that organizations should not single out a strategy but employ a combined approach for a stronger effect on employee engagement. It is also vital to foster an environment of trust between employees and leadership as it is a measure of engagement. The study acknowledges it was limited in that being quantitative and anonymous, was constrained in accounting for the experiences of the respondents as the researcher could not probe for further explanations of some responses. The study narrowed down on three change management strategies: internal communication, employee involvement and training and coaching and their influence on employee engagement while there could be other strategies that also strongly influence employee engagement. The study is also based on the perceptions of executive leadership which introduces bias.

The aim of this study was to investigate factors influencing consumer buying decision towards selected fast moving consumer goods (FMCG) in Nairobi. Quantitative approach along with explanatory research design was applied. The study was conducted on consumer of laundry detergent in Nairobi. A sample of 385 respondents was taken through convenience no probability sampling method, of which a total of 288 valid responses were obtained and used for the analysis. Structured self-administered questionnaire was used to collect the primary data and using SPSS 20.0, both descriptive and inferential analyses were conducted for correlation and multiple linear regression analysis to attain the intended objectives. The Finding indicates that product quality, price, availability, advertisement and brand awareness significantly influence buying decision of consumers in Nairobi, but, product quality, price and availability were the most significant and the demographic profile of shoppers indicates that the market is highly dominated by the purchasing decisions of females within the households in Nairobi plus Retailer's recommendation, friend and family as well as exposure to brands in shops have been identified as the most important sources of information. An important implication for marketers is the development of marketing strategies based on the right knowledge of the decision maker and shopper. Results also give direction for companies and marketers of such products to give attention to consumer’s behavior to be successful.

This study is about assessing Credit risk management of Nib international Bank S.C to achieve the intended objective of the study, Descriptive research was employed. Purposive sampling techniques were used to focus on limited number of informants who have deep insight about the issue. Accordingly, the size of the sample ware 143 which include all city Branch Managers and loan officers, credit analysts, Follow-up officer Customer Relationship Manager and Controllers of the bank. Questionnaires and interview were used as a primary data gathering instrument while annual reports and information from book of account were used as an instrument to gather secondary data relevant for the study. Descriptive statistics was used to analyze the data. Accordingly, the research found out that, credit risk policy and strategy of the bank is not renewed timely, the bank has no procedure to detect borrows associated with crime, internal risk rating system is not utilized to total portfolio and value and existence of collateral is not checked periodically Based on the findings the research suggest that, the bank should review its credit risk management strategy and policy periodically, develop policy enable to identify borrowers associated with crime and adjust its Management Information system in a manner it provide adequate information for decision makers.

While under taking this study the general objectives of this paper is to assess conflict and conflict generating factors and suggest some of the solution methods as it is practiced in particular reference of EthioTelecom. More specifically, the aim of the study would be: To identify the type and source of conflict in Telecom. To examine the effect of conflict on individual, group and organization performance. To investigate techniques that is used to manage or stimulate conflict in organization. To investigate the extent to which management and employees understand conflict and how they react to it. To examine the significant of conflict management, employees and organizational in general. To identify functional and dysfunctional conflict in organization.

This study was conducted with an objective of identifying the effect of supply chain management on performance of an organization in the case of East African Bottling Share Company. Supply chain management has become a valuable way of securing competitive advantage by improving organizational performances since competition is no longer between organizations, but among supply chains. This research conceptualizes and develops five dimensions of supply chain management practices which are strategic supplier partnership, customer relationship, level of information sharing, quality of information sharing, and internal lean practices and tests the relationships between supply chain management practices and organizational performance. The researcher used descriptive and explanatory research design. The data for the study was collected from 97 employees of East African Bottling Share Company. The relationships proposed in the framework were tested by Pearson correlation and the causal relations were analyzed by ordinary least square regression method by using SPSS Software. From the result of the analysis it is concluded that there is a strong relationship between supply chain management practices and organizational performance. Supply chain management practices have shown a positive and significant effect on performance of organization, all except internal lean practices. Therefore, in order to achieve growth in organizational performance, it is frugal for the organization to give due emphasis to the constructs of supply chain management practices.

The course introduces the tools of obtaining, summarising, analysing information. It introduces Set theory, functions, equations ,sequences and mathematics of finance .

A set is a well-defined collection (group, aggregate or assemblage) of distinct objects or items. The objects can be anything e.g. numbers, people, letters, rivers etc. These objects are called the elements or members of the set.