This is a revision booklet for the sensetive areas where principal and practice of management exam is set for all business diploma courses

Covers. Theories in management that is the classical school, behavioral school and management science school.

Planning fuction Covers Definition and importance of planning Types of planning Effective planning Barriers and solutions to effective planning Principals of planning Management by objectives Stragtic planning Steps in planning

Organizing fuction Covers Meaning of organizing fuction The process of organizing The key organizing components and concepts that is job desgin, grouping of jobs, authority and responsibility, coordination, span of management, line and staff relations. Principal of organizing, approaches to organization design Managing organization conflicts

Covers motivation Theory y and x Managing groups Committees Leadership Leadership styles Communication

Covers The definition and importance of staffing function Nature of staffing Steps involved in staffing Manpower planning Employment selection process

Covers Definition of control Steps in the control process Taking control action Types of control functions Control of overall performance Indirect control Direct control Special control techniques Discipline and direction actions Causes of indiscipline in an organization

Covers Forms of organization change Forces of organization change Steps in the change process Managing creativity and innovation

Covers Social and ethical responsibilities of the management Levels of ethics Tools of ethics

Motara Village Park is a restaurant which located near Keimbu expressway interchange in Kisii. Currently they are offering their services to large number of customers daily. Their customer base is growing day by day because of their location and quality of their food. Even though this is a small restaurant, the service they are offering is huge. With the growing customer base, it is difficult to offer services to all of them manually. Therefore, this restaurant requires to move to a computerized solution. This will help to run their operations smoothly and in more efficient manner. Suggested system allows Village Park restaurant to increase the scope of the business with the little staff they have. As this is a growing business which is in its first stage, they still cannot go for more staff. Current trend is also going for an online solution. This system allows restaurant to quickly and easily manage online menus and customers can navigate and place orders really fast. Restaurant staff also quickly view orders and prepare orders without previous miscommunication. Graphical interfaces are really efficient and effective for both customers and restaurant staff. For the managers and owners this system is very effective because they can view their requirements in reporting module. This system has used Object Oriented approaches have been used in developing. For analysis and design, Uniform resource modeling was used. PHP, HTML, JavaScript has used to develop the website. MySQL has been used to create to databases. Lanka hosting space was used to host the website. Any web browser such as Edge, Chrome, Firefox can be used to access the website in any environment such as windows or Linux.