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EFFECT OF FOOD SAFETY AND FOOD QUALITY ON CUSTOMER CHOICE OF DINING DESTINATIONS IN KENYA- HOSPITALITY AND TOURISM RESEARCH PROJECT
| Institution | Kimathi Institute of Technology |
| Course | Business , hrm |
| Year | 3rd Year |
| Semester | Unknown |
| Posted By | MAKORI KERECHA |
| File Type | docx |
| Pages | |
| File Size | 1.16 MB |
| Views | 497 |
| Downloads | 0 |
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Description
The effect of Food safety (FS) and Food Quality (FQ) on customer’s destination choice (DC) remains controversial. A number of empirical studies conducted in Kenya failed to seek the manner in which consumers themselves perceived FS and FQ in order to choose their destination of choice. Owing to this contradiction, this study was to determine the effects of FS and FQ on customer choice of dining destinations in Kenya. The objectives of the study were; to assess the relationship between food quality and customer choice on the dining destinations in Kenya, to determine the relationship between food safety assurance and customer choice on dining destinations in Kenya, to determine the relationship between food monitoring and surveillance systems and customer choice of dining destinations in Kenya, to assess the moderating effect of top management commitment on the relationship between food safety and quality and customer choice of dining destinations in Kenya and to assess the moderating effect of customer-based factors on the relationship between food safety and quality and customer choice of dining destinations in Kenya. A cross-sectional survey design was adopted in this study where1058 guests were sampled based on 49% average bed occupancy statistics. Additionally, 54 hotel staff (managers and Sous chefs) were purposively selected from 4-star and 5-star hotels in Kenya. Self-administered questionnaires and structured interview schedules were employed to collect data from respondents. Qualitative data collected through interview schedules was analyzed thematically while quantitative data was analyzed using multiple regression analysis. The study found out that there was positive significant relationship between FQ, FS and FSM in determining customer’s choice of dining destinations (pvalues 0.015, 0.005 and 0.044). The study also found out that there was a moderating effect of top management commitment on the relationship between FQ, FS and choice of customer’s dining destination (p-value = 0.004). While there was a general agreement that top management are committed in affirming food safety and quality, it was also revealed that for every positive improvement in top management commitment, there would be a corresponding positive rate of influence on dining destination choice. The output of the models with and without interaction confirmed that the moderation effect of customer-based factors was found not to be significant but presented itself as an explanatory variable (P=0.25). Although the study presented unique insights into food safety, quality, monitoring as well as surveillance; there were a number of limitations based on the empirical as well as conceptual settings. The study failed to investigate the physical, chemical as well as microbial contaminations that can cause unsafe food. This therefore could be a prime area for future research.
Below is the document preview.
Influence of workforce diversity on employee retention among manufacturing based industries in Multinational Corporations (MNCs) in Kenya
The global workplace is rapidly evolving due to technological advancements, economic expansion, and unprecedented events, leading to increased concerns about employee turnover in multinational corporations (MNCs).
This study examined the impact of age, gender, and ethnic diversity on employee retention intention within manufacturing-based MNCs in Kenya, aiming to address gaps in existing research and provide insights for enhancing retention strategies. The primary objectives included examining the age diversity's effects on staff retention intention within multinational corporations in Kenya, examining the impact of ethnic diversity on employee retention intention among multinational firms in Kenya, as well as the role of gender diversity on employee retention intention in these corporations. Sample survey research design was the type of research design used.
The study's population consisted of 38 manufacturing-based MNCs in Kenya. The research distributed questionnaires and the analysis used descriptive and multiple regression This study was guided by the Reasoned Action Theory and the Social Identity Theory. One hundred and seventy workers were given questionnaires for the survey, and SPSS version 22 was used to do multiple regression analysis. The overall significance of the regression model was determined, as anticipated.
Findings revealed positive perceptions of age diversity, with significant correlations between age diversity and retention intention, emphasizing the importance of inclusive practices for retaining employees. Similarly, positive perceptions of gender diversity and its strong correlation with retention intention highlight the need for gender-inclusive policies and decision-making processes. Ethnic diversity also positively influences retention intention, despite challenges related to cultural conflicts and disparities in career opportunities based on ethnicity.
Effective diversity management is crucial for enhancing employee retention within multinationalcorporations in Kenya. Strategiessuch as ensuring balanced age distribution, promoting gender equality, and addressing cultural conflicts can strengthen retention efforts and contribute to organizational success. The study underscores the importance of fostering inclusive environments that value age, gender, and ethnic diversity for long-term growth and sustainability.
Policymakers should develop comprehensive diversity and inclusion programs addressing age and ethnicity disparities, while management should foster gender equality and communication to create inclusive cultures. Continued research on workplace diversity and employee retention is recommended to explore additional insights and strategies for enhancing organizational performance and employee satisfaction.
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Design and implementation of water level indicator and pump controller - electrical telecommunication option
Water is very important in our daily life for living beings especially to human beings. According the generation technology developed they try to found good ways to manage water and avoiding unnecessary wastage of water and provide solutions to those problems. they use tank to correcting water, but it still same issue to know if the tank is full or empty level or an event in the tank, that Result of problems of overflow or dry running of the pump because are building underground the soil or overhead of high raise building .in most of the cities of the nation and of the world are facing those problems.
By observation during conducting this study, I found that manyHigh-rise Buildings,hostels, hotels and industries, the process of water filling is done by an overhead tank, which is usually fed through an electric pump that needs to be switched off when the tank is filled up, and on when it becomes empty. Generally, tanks are filled by observing till it full and is not easy to know if tank is lower level.
This is one of the motivations for the current work and to deploy techniques in order to save water and help the environment, which in turn ensures water for the future. Hence, it is of most importance to preserve and save water. In many houses, there exists unnecessary wastage of water due to overflow from overhead tanks.
I design this project water level indicator and pump controller using Node MCU ESP8266 to solve those issues. By using sensors to detect various water levels, and employing a microcontroller to process this information and control the pump, the project ensures consistent water levels while minimizing human intervention and preventing overflow or dry running of the pump.
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Online student registration system project report
In order to simplify administrative procedures, this study presents an alternative solution: the Online Student Registration System, developed specifically for secondary schools. Modernizing registration processes has the goal to improve accessibility and efficiency for staff and students too, This study that used a descriptive research method, analyzes the difficulties secondary schools now have in keeping track of student registrations and suggests an online system as an alternative. Using data collection methods such as surveys, interviews, and literature analysis, the study analyzes the essential characteristics and requirements for a successful online registration system, The main conclusions show that long wait times, mistakes, and errors often happen by manual registration procedures. The problem is made even worse by parents' and students' lack of accessibility. On one side, there are a number of advantages to using an online registration system, such as simplified steps, less paperwork, and improved accessibility using the internet, The study's result shows how important it is for secondary schools to have an online student registration system. It not only reduces administrative work but also raises student and parent satisfaction and improves school productivity generally. The study also highlights the necessity for adequate training and technical support that will ensure that it has successful implementation and use, So in summary, the Online Student Registration System supports productivity, availability, and better experiences for staff, parents, and students as well, and represents a revolutionary step in transforming secondary school administration.
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employee participation in decision making and its impact on the organizational performance- business research project
aim of the study was to examine the employee participation in decision making and its impact on the organizational performance of SCIK. Informative, consultative, administrative, associative, and decisive participation levels; and formal and informal participation of employees in decision making, participative decision making, and representative participation of employees in decision making were identified as an independent variable in this study. The research has followed quantitative research approach, survey as a strategy, and structured questionnaire adopted from previous related works as data collection instrument. The research used descriptive and explanatory research design. The data was collected from the employees of SCIK across the existing occupational levels working at the head office, Nairobi, Kenya . Proportionate stratified sampling method along with random sampling techniques was applied to identify respondents proportionately across the occupational levels. Both primary and secondary data sources were used to gather data. The study has utilized a statistical tool called SPSS V.25 for doing the analysis. Descriptive statistics were used for summarizing and presenting the data. In addition to this, inferential statistical tools such as correlation, and regression analysis were utilized for examining the relationship between dependent and independent variables. The study revealed that associative and informative participations; and representative participation are the most practiced levels and types of employee participation in SCIK. The study found that there is a positive and statistically significant relationship between all independent variables and dependent variable; and all independent variables have a significant impact on the organizational performance of SCIK. The study concludes that, among the identified independent variables, there is strongest relationship between informative participation level and organizational performance of SCIK followed by participative decision making and formal and informal participation of employees in decision making respectively. In contrary, consultative, and associative participation levels have the least impact on the organizational performance of SCIK. The study recommends that SCIK should focus on implementing all dimensions of types of employee participation in decision making to enhance the performance of the organization.
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factor influencing profitability of micro & small scale leather products manufacturing enterprises in Kisii County
Micro and Small (MSSEs) play an important economic role in many countries. In Kenya, for example the MSSE sector contributes over 50 percent of new jobs created but despite their significance. The purpose of this study will be to explain in detail factors influencing on the profitability of Micro and Small scales leather products manufacturing Enterprises in Kisii Town, Ogembo, and Yeka Sub counties Kisii County Administration, Kenya. The study uses explanatory research design. The study targeted Leather Manufacturing MSSEs that were based in Kisii County, Kenya. Census was usd for sample determining strategy because the total population is small, primary data was collected from the study respondents using survey and questionnaires which was self-administered and others researcher administering. Data was analyzed descriptively and presenting through figures, tables, percentages.
When doing regression analysis we determine whether or not there is a relationship between the independent variable and the dependent variable by examining the significance of the regression F statistic for the regression analysis less than the level of significance of 0.05. We reject the null hypothesis because there is positively and significantly strong relationship between the independent the capital and the dependent variable of profitability. Generally, in order to increase the profitability of leather products manufacturing in MSSEs level should need more attention. Also enterprises should improve managing time, money, decrease material wastage I recommended that firms have to improve their financial status, and technological capability on their side. On the other hand, the government has to support them by giving special incentives that promote the manufacturing industry in terms of financial accessibility, promotional support and acess of raw materials easily with comfortabl price for enterprises.
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Impact of Application of Information and Communication Technology (ICT) On Office Managers’ Performance- office management research project
The topic of this study is Application of Information and Communication Technology (ICT) On Office Managers’ Performance (A Case Study of University of Ibadan).The instrument used in gathering data for this study is questionnaire. The scope of the study covered tenunits in the University of Ibadan. The sample size used by the researcher was 50;the data gathered were analyzed using Analysis of variance (ANOVA) and table presentations. The research findings reveal that information and communication technology motivates the job performance of office manager’s and makes work easier and faster. Again, that lack of maintenance will reduce the effectiveness of these machines and bring slowdown in processing.From the summary of the findings, the researcher therefore concludes that information and communication technology should be provided to office manager’s so as to attain their job performance. The researcher recommends that the role of office technology in the development of office manager profession should be encouraged and office managers should have the required skills needed in operating thisequipment.
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IMPACT OF ECONOMIC ENVIRONMENT ON SCHOOL ATTENDANCE IN NYAMACHE SUB- COUNTY OF KISII COUNTY- SOCIAL WORK AND COMMUNITY HEALTH RESEARCH PROJECT
The study was undertaken to find out the effects of the economic environment in Nyamache Sub- County of Kisii County and its impact on school attendance and the possible mechanisms that could be put in place to improve regular school attendance. The sample of the study consisted of students who obtained less than 30% of attendance, parents of such children and teachers and head teachers in the selected school.
Two principal research instruments were used. These were interview schedule for students and their parents, and questionnaire for the teachers and head teachers.
The study brought to light these major findings: Children who engaged in the economic activities especially the craft activities recorded low school attendance. Surprisingly, the study revealed that a substantial proportion of children stayed with their mothers only, hence the ease with which they play truant at school.
It was also noticed that, boys out numbered the girls in the case of absenteeism, because most of the economic activities they engage in are the crafts which in most cases are the preserve of men or boys. Poverty was also a hindrance to regular school attendance, as most of the children use the money they got from their engagement in the economic activities to supplement their family income.
To improve attendance the under listed strategies could adopt: Adaption of craft activities as an integral part of the curriculum counselors to move round and talk to parents on the importance of formal education.
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impact of small credit finance to poverty alleviation in the urban society of Nyamache Kisii County
main purpose of this study was to assess the impact of small credit finance to poverty alleviation in the urban society of Nyamache Kisii County. It explores the benefits gained from using micro-financing as a mechanism to reduce poverty. The study was conducted in Waumini Credit and Saving Institutes specifically in Nyamache Branch. The data gathering was done by using questionnaire as primary source of data. In addition, interview and other secondary data sources were used. Mixed approach was used and the researcher employed cross-sectional survey design. Descriptive statistical analysis and Propensity Score Matching (PSM) analysis technique was used with respondents coming from clients to test the differences of benefit from the credit scheme who were compared with those in the waiting lists. Purposive Sampling was used to recruit 384 respondents for this study. The findings of the study revealed that customers are getting advantage from the institute for the business startup and growth or expansion. However, close support system in financial management and utilization of the money they borrowed has gaps. The empowerment and psycho-social development of female clients have problems in the borrowing decision, spending of the loan money, and usage of the profit. Findings from new clients indicated that group formation and lack of entrepreneurship implementation is demanding. High interest and unwillingness to accept group responsibility are problems. Therefore, it is important to give training and support systems should be provided in order to strengthen usage of the credit and saving institutes for economic beneficence and development or positive change. The induction and orientation should be from getting loan up to the returning the money borrowed.
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IMPACT OF STAFF MOTIVATION ON ORGANIZATIONAL PRODUCTIVITY A CASE STUDY OF TAC LIMITED NAIROBI COUNTY
Adopting staff motivation practices in a business by the management, boosts the organizational productivity since the employees are encouraged and motivated to work harder in order to boost production .This research investigated the impact of staff motivation practices on organizational productivity, with a focus on identifying the key factors that drove employee performance and subsequently the overall productivity of a firm. This was a case study of TACC Stores, a store which deals with home interiors and sanitaryware. The study specifically examined the effect of monetary incentives; recognition and rewards and career development opportunities on the organizational productivity. Over the recent years, various organizations have adopted the policy of motivating their employees in order to boost their production. They have significantly adopted various techniques and practices of staff motivation, ranging from recognition, empowerment, career development, and many more other practices. Based on this, this research seeks to investigate the impact of staff motivation practices on organizational productivity. Various studies that have been done indicate that factors like empowerment and recognition have a positive effect on employee motivation. Recognition and empowerment play an essential part in enhancing employee motivation towards organizational task (Manzoor, 2011). Other studies that have been done indicate that 66% of organizational productivity is explained by staff motivation practices. Most researches that have been done only study the effect of employee motivation on employee performance not focusing on the organizational productivity. This study used a qualitative approach of data collection. The data was collected through administering questionnaires to the employees of TACC Stores. A target population of 40 employees was used. The sample size for this study was 12 employees. Primary data was collected and the data analyzed qualitatively.
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impact of women entrepreneurship development project (WEDP) loans on the socio- economic development of women entrepreneurs- business research project
Women are becoming increasingly important in the socio-economic development of both developed and developing economies. Female entrepreneurship represents a vast untapped source of innovation, job creation and economic growth in the developing world. Women’s Entrepreneurship Development Project (WEDP) is a $50 million IDA investment lending operation designed to address the key constraints for growth-oriented women entrepreneurs in Nairobi. Its objective is to increase the earnings and employment of micro and small enterprises owned or partly owned by women entrepreneurs in Nairobi. It targets growth oriented women entrepreneurs, providing credit as well as entrepreneurship training/business development services. The purpose of the study is to investigate the impact of women entrepreneurship development project (WEDP) loans on the socio- economic development of women entrepreneurs in the case study of Vision Fund Micro Finance Institution, Nairobibranch. The study was used two groups of samples namely, experimental or treatment group and control group. A total of 220 samples are selected. 100 samples are used as treatment group from the total population size 419 and 120 are used as control group. Documentation, survey /Questionnaires, Focus Group Discussion (FGD), and Key Informants Interviews was used as a data collecting tools. Descriptive statistics and econometric model were applied for analyzing quantitative data. The contribution of WEDP is analyzed based on income, saving, expenditure for health, expenditure for children school, asset accumulation, decision making power, business management skills along with the strength and weakness of the project. The finding indicates that Vision Fund Microfinance WEDP has made positive contributions to the wellbeing of its client. However, all of Vision Fund Microfinance WEDP clients have already been involved in a business activity that can generate income for the repayment of the loan. The study revealed that the aim of WEDP to reach out the any growth oriented women entrepreneurs has not been achieved due to target problems. It was, again, uncovered that, microfinance try as much as possible to reduce the risk involved in giving out unsecured loans. One of their ways of trying to achieve this is by group lending which automatically sideline the poorest since the groups are formed based on the income level of the individual.
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