EFFECT OF SKILLS DEVELOPMENT ON POST COVID-19 PANDEMIC EMPLOYEE PERFORMANCE IN COMMUNITY BASED ORGANIZATIONS IN LAIKIPIA COUNTY, KENYA- HRM RESEARCH PROJECT

Institution Kimathi Institute of Technology
Course Human resource manag...
Year 3rd Year
Semester Unknown
Posted By MAKORI KERECHA
File Type docx
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Employee performance is a critical component of the success and effectiveness of community-based organizations in Laikipia County, Kenya. However, there are several challenges that hinder optimal performance in these organizations. One significant issue affecting employee performance is the limited access to training and development opportunities. Hence the need to conduct a study on the effect of skills development on post covid-19 pandemic employee performance in community based non-governmental organizations in Laikipia County, Kenya. Specifically, the study sought to assess the effect of upskilling, cross skilling, reskilling and retooling on employee performance in community based organizations in Laikipia County, Kenya. This study was informed by human capital theory, cognitive theory of multimedia learning and technology acceptance model. This study adopted an exploratory research design. The unit of analysis was six community-based organizations in Laikipia County. The unit of observation was 151 employees working with the six community-based organizations in Laikipia County. The sample size was 110 respondents drawn from the six organizations calculated using the formula developed by Taro Yamane. Data was collected using questionnaires. A pilot study was conducted to test the data collection instruments for their reliability while validity was tested through subjecting it to subject matter experts. From the findings the Cronbach Alpha was between 0.706 and 0.838 implying that the research instrument was reliable. The collected data was analyzed using descriptive statistics including frequencies, percentages and means, and inferential statistics including correlation and regression analysis using SPSS. The findings revealed that there is a moderate positive and statistically significant correlation between upskilling and employee performance in community-based organizations in Laikipia County, (r = 0.543; p < 0.05). In addition, the findings revealed that there is a moderate positive and statistically significant correlation between cross skilling and employee performance in community-based organizations in Laikipia County, (r = 0.643; p < 0.05). Furthermore, the findings revealed that there is a moderate positive and statistically significant correlation between reskilling and employee performance in community-based organizations in Laikipia County, (r = 0.443; p < 0.05). Finally, the findings indicated that there was a moderate positive and statistically significant correlation between retooling and employee performance in community-based organizations in Laikipia County, (r = 0.654; p < 0.05). The study also concluded that as a result of being provided with an opportunity for retraining employees are more committed to the organization. The study also concluded that as a result of being provided with an opportunity for reskilling employees are more committed to the organization. The study also concluded that new technologies and working processes reduced errors at work. From the findings, the study recommended that training programs should address specific challenges faced by these organizations. Moreover, community-based organizations should design comprehensive training programs that expose employees to various aspects of community-based work. Finally, the study recommended that organizations should emphasize digital literacy and technology-driven skills to align with the evolving landscape of community development. The findings are significant to policy makers, practitioners and stakeholders in adjusting workforce development and capacity building initiatives.
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FACTORS INFLUENCING LOAN PORTFOLIO PERFORMANCE OF COMMERCIAL BANKS IN KENYA-BUSINESS RESEARCH PROJECT
The banking sector is a key source of funding for most businesses. Improved loans portfolio management leads to high performance in functions and activities of an organization. It has an effect on total economy of the country and activities of all organizations. Commercial banks use various avenues to generate their income. Loans disbursed to customer are among many other avenues that are used to generate revenue. However, not all loans disbursed are serviced by debtors. Defaulted loans are on the increase in most Financial Institutions and this causes the banks not to meet their obligation of wealthy maximization. The study therefore sought to investigate factors influencing Loans Portfolio Performance in Commercial Banks of Kenya. Specific objectives were; to establish influence of Credit Management, to determine the influence of Unsecured Loans, to evaluate the effect of Repayment Characteristics and finally to analyze the influence of Technological advancement on loans Portfolio Performance of Commercial Banks in Kenya. Descriptive research design was used. Data collection was sought from Commercial Banks Headquarters in Nairobi. The study was based on census approach as it focused on all the commercial banks listed on Nairobi Security Exchange (NSE), Kenya. For each commercial bank listed, 5 respondents were sought and this provided 55 respondents. The study employed both secondary and primary data. Instruments used to collect data were questionnaires, financial reports of Central Bank of Kenya website and Kenya Bankers Association journals. The analysis of tabulated data employed descriptive statistics correlation and regression with the use of Statistical Package for Social Science (SPSS). The conclusion from the findings indicates that employing proper Credit Management has affirmative and considerable influence on Loans Portfolio Performance of Commercial Banks in Kenya. Unsecured Loans has a significant and positive impact on Loans Portfolio Performance of Commercial Banks in Kenya. Further it was revealed that employing proper evaluation of Repayment Characteristics has significant and positive influence on Loans Portfolio Performance of Commercial Banks in Kenya and that Technological Advancement has significant and positive influence on Loans Portfolio Performance of Commercial Banks in Kenya. Recommendation of the study is that commercial banks should ensure they adopt sound Polices review, carry out proper client functioning credit management department. Further it is recommended that commercial banks should engage more feasible loan security measures intended to lessen loan delinquency ratios which can subsequently encourage positive customer performance.
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