Effects of staff involvement in decision making in hotel performance - hospitality and tourism research project
| Institution | Rift Valley Institute of Science and Technology |
| Course | Hospitality and tour... |
| Year | 3rd Year |
| Semester | Unknown |
| Posted By | MAKORI KERECHA |
| File Type | docx |
| Pages | |
| File Size | 139.42 KB |
| Views | 361 |
| Downloads | 0 |
| Price: |
Buy Now
|
Description
Get your editable research project
The study examined the staff involvement in decision making and hotel performance in Kisii town, Kisii County. The objectives of the study are; to examine the extent to which staff involvement in decision making influence staff productivity in hotel establishments in Kisii town, Kisii County, to determine the influence of staff involvement in decision making on hotel productivity, to examine the extent to which staff involvement in decision making influence sales growth in hotel establishments and to identify the factors militating against staff involvement in decision making in hotel establishments in Kisii town, Kisii County. To achieve the objective of the study, survey research design was adopted. The researcher adopted primary data in getting the required information through the use of structured questionnaire. The population of the study is 38 registered hotels in Kisii town, Kisii County with 520 staff strength. The sample size of the study is 226 after adopting Taro Yamane formula. In analyzing the data, simple regression analysis was used. The findings revealed that staff involvement in decision making has a significant influence on staff productivity in hotel establishments. The findings further revealed that staff involvement in decision making has a significant influence on hotel productivity in Kisii town, Kisii County. The findings also revealed that staff involvement in decision making has a significant influence on sales growth of hotels in Kisii town, Kisii County. However, the study recommends that Hotels should provide an enlightenment program for workers on their rights to seize the opportunity of involvement in decision making. Also, hotels should liberalize management structure so as to allow for greater workers involvement.
Below is the document preview.
Management information systems lecture notes
Covers all the topics in management information systems
1. Introduction to management information systems
2. Uses of information systems in management.
3. Information system planing
4. Information system project management.
5. Role of information systems in an organization.
6. Information systems matainance.
7. Role of ICT in organization change
8. Information system ethics
Role
128 Pages
1018 Views
0 Downloads
974.21 KB
Introduction to ICT and ethics - computer ergonomics notes
Covers what is computer ergonomics and importance of computer ergonomics
6 Pages
1016 Views
0 Downloads
351.83 KB
Introduction to ICT and ethics - topic introduction to computers
Covers what is computer , functions , components of computer,.
Features, parts and computer generations.
Classification of computers.
Computer laboratory and it's rules.
Input, output, processing, storage and scanning devices.
Factors for selecting computer systems.
Windows.
Computer viruses
241 Pages
924 Views
0 Downloads
770.59 KB
Computer software lecture notes
Covers what is a software, classification computer software.
Discusses in detail system software and application software.
Covers the software computer considerations.
43 Pages
876 Views
0 Downloads
153.07 KB
Practice and principal of management - introduction to management lecture notes
Topic one introduction to management
25 Pages
915 Views
0 Downloads
886.99 KB
Practice and principal of management question and answer booklet
This is a revision booklet for the sensetive areas where principal and practice of management exam is set for all business diploma courses
57 Pages
731 Views
0 Downloads
751.75 KB
Evolution of management thought lecture notes- principal and practice of management
Covers.
Theories in management that is the classical school, behavioral school and management science school.
13 Pages
803 Views
0 Downloads
542.6 KB
Planning function notes- Practice and principal of management
Planning fuction
Covers
Definition and importance of planning
Types of planning
Effective planning
Barriers and solutions to effective planning
Principals of planning
Management by objectives
Stragtic planning
Steps in planning
21 Pages
899 Views
0 Downloads
568.58 KB
Organizing fuction lecture notes - practice and principal of management
Organizing fuction
Covers
Meaning of organizing fuction
The process of organizing
The key organizing components and concepts that is job desgin, grouping of jobs, authority and responsibility, coordination, span of management, line and staff relations.
Principal of organizing, approaches to organization design
Managing organization conflicts
33 Pages
777 Views
0 Downloads
740.84 KB
Practice and principal of management - Directing and leading function notes
Covers motivation
Theory y and x
Managing groups
Committees
Leadership
Leadership styles
Communication
46 Pages
760 Views
0 Downloads
1.01 MB