INTRODUCTION TO TOTAL QUALITY MANAGEMENT
| Institution | University |
| Course | HUMAN RESOURCE MANAG... |
| Year | 1st Year |
| Semester | Unknown |
| Posted By | Liz Ochola |
| File Type | docx |
| Pages | |
| File Size | 132.41 KB |
| Views | 7830 |
| Downloads | 2 |
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Description
TQM is defined as both philosophy and a set of guiding principles that represent the foundation of continuously improving organisation. It is the application of quantitative methods and human resources to improve all the process within the organisation and exceed customer needs now and in the future.
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