Provide an explanation of each of below; i) Business Intelligence [2 marks] ii) By giving example explain what is business knowledge [2 marks] iii) Decision Support System(DSS) [2 marks] b) The logistics manager of a manufacturing company wishes to develop a medium-term logistic-production plan. This is a decision-making process of high complexity which includes, among other choices, the allocation of the demand originating from different market areas to the production sites, the procurement of raw materials and purchased parts from suppliers, the production planning of the plants and the distribution of end products to market areas. Describe three benefits of using that the logistics manager will get in using BI tools. [6 marks]

Q1. a) Define the following terms used in business intelligence: i. Business intelligence: Business intelligence (BI) refers to technologies, applications, and practices for the collection, integration, analysis, and presentation of business information. It enables organizations to make informed business decisions [1]. ii. Data warehouse: A data warehouse is a large, centralized repository of data that is used for reporting and data analysis. It is designed to support business intelligence activities and decision-making processes [1]. iii. Data mart: A data mart is a subset of a data warehouse that is tailored to the needs of a specific department or group within an organization. It contains data relevant to a particular subject area or business process [1]. iv. Knowledge discovery: Knowledge discovery in data mining is the process of exploring and analyzing large amounts of data to discover significant patterns, rules, and insights. It helps in finding knowledge from raw, unprocessed data [15].