Tour- refers to a journey taken from a place of origin to a destination, often for pleasure or a specific purpose. Lasts for more than 24hrs but less than a year. Trip- refers to any journey from one place to another, regardless of duration or purpose. Can be short or long, planned or spontaneous, for leisure, work, or other reasons. Excursion- a short journey or outing with a specific purpose, often for leisure, education, or exploration. Lasts less than a day and is often part of a larger trip or vacation. Implies temporary return to the starting point after the outing. Travel- refers to the act of moving from one place to another, usually over a significant distance. Tourism- encompasses the activities of people traveling to and staying in places outside their usual environment for leisure, business, or other purposes, for less than one consecutive year. It includes the provision of services to enable these activities.  

Career pathways are integrative systems created to support students in enrolling in post secondary transferable curricula and gaining practical work experience while obtaining their high school diplomas. Career pathways are designed to streamline and minimize the steps required for students to advance into jobs that align with their career aspirations. With specialized certifications gained upon high school graduation, students are ready to enter the workforce or seamlessly transition into college A career path is defined as a long-term plan that includes specific steps or tasks that help you advance to a desirable occupation or new role. It typically involves a series of related jobs or roles that provide increasing levels of responsibility, skill development, and possibly higher levels of compensation.

This study determines the relationship between Cost Accounting Techniques and Financial Performance of Small and Medium Scale Enterprise in Kisii County. In this study, we have two variables, Cost Accounting Techniques as the independent variables and Financial Performance as the dependent variable. Both of these variables have their dimensions and measures which will assist the researcher to find out the relationship Cost Accounting Techniques have on Financial Performance of Small and Medium Scale Enterprise in Kisii County. The methodology adopted was descriptive survey design to collect both primary and secondary data. The population of this study consist OF 4,535 registered owners of small and medium scale enterprises in Kisii County. The sampling technique used was the non- probability sampling technique, also the sample size was determined using the Taro Yamane’s formula (1964) which was 367. The instrument used for data collection was the questionnaire in five Likert scale. 367 copies of questionnaire were distributed which 248 was retrieved for the analysis. The data were analyzed using simple percentage and mean score, while hypotheses were tested using the Spearman Ranking Order Correlation with the help of SPSS to establish the significance of relationship between the various variables used in the Study. The result indicated that there is a significant relationship between Cost Accounting Techniques and Financial Performance y. From the above it was recommended that Small scale business operator units should ensure that complete and accurate business records are kept because they are essential for decision making. This can be ensured by undertaking course training about records keeping, and hiring knowledgeable and skilled workers.

STRESS AND ITS EFFECTS ON EMPLOYEES today’s competitive global environment, employee productivity is an essential element of a company’s success. Employee productivity can be significantly hindered by high levels of stress experienced in the work environment. Stress is a universal element and persons from nearly every walk of life have to face stress. Employers today are critically analyzing the stress management issues that contribute to lower job performance of employees. The main aim of the study was to evaluate stress and its effect on employees’ productivity. The study was conducted at Ghana Ports and Harbours Authority (GPHA), Takoradi. Descriptive survey was adopted as the research design. Purposive and simple random sampling techniques were used in selecting a sample size of 100 out of a population of 326. Questionnaires and interview was used as data collection instrument. From the results obtained, it was evident that there were many stress factors that the respondents endured, and the enquiry proved that stress had an effect on productivity. Majority of the respondents reported to work under pressure and that they feel uncared for by the organization. The fact that majority of respondents thought of leaving their job, and felt that the organization did not care about them was a reflection of huge dissatisfaction that undoubtedly lowered productivity. It was recommended that Management must conduct an analysis of the organizational mood and climate by assessing the reasons why the employees think GPHA, Takoradi does not care about its employees and what they can do to change it. It was also suggested that an Employee Assistance Programme be introduced for early identification and intervention on problems so that productivity levels do not decrease

This study investigated the impact of workforce engagement on performance of Manufacturing Firms in Kisii County. The study sought to ascertain the ascertain the impact of job security on employee job satisfaction of Manufacturing Firms in Kisii County, assess the effect of rewards and recognition on employee output of Manufacturing Firms in Kisii County, examine the influence of involvement and participation on effectiveness of Manufacturing Firms in Kisii County and analyze the factors affecting workforce engagement on performance of Manufacturing Firms in Kisii County. This research adopted a survey design. This study adopted two sources of data collection which are primary data and secondary data. The population of the study was 237 staff. Thus, the sample size was 149 which were distributed to the respondents in the study area. One hundred and thirty nine (139) were returned while ten (10) were rejected. The researcher used a simple random sampling technique. ANOVA, correlation coefficient and regression model was used to test hypotheses of the study. The study found out that Job security has a significant effect on employee job satisfaction of Selected Manufacturing Firms in Kisii County. Rewards and recognition has a significant impact on employee output of Selected Manufacturing Firms in Kisii County. Involvement and participation has a significant effect on effectiveness of Selected Manufacturing Firms in Kisii County. The study concluded that Ineffective communication and inefficiency at work are the challenges affecting workforce engagement on performance of Selected Manufacturing Firms in Kisii County. The study recommended that organization should hold to high esteem effective communication and job security as a satisfactory form of appreciation that will stop employee thinking about other opportunities from other organization.

Get your editable research project The influence of Service Quality on Customer Satisfaction and Customer Loyalty in 4-star hotels in Nairobi County, Kenya has been a major importance in the hospitality industry. Service quality as seen is a major factor that contributes to customer satisfaction in the hotel industry since excellent service quality will bring about the satisfaction of their guests thus the brand of the hotel will be improved by the satisfaction of their guests. Service quality is also a major factor to which contributes to the loyalty of a guest since the customer will be satisfied and will definitely visit the hotel occasionally since the service quality of the hotel is good and professional thus the customers will talk to other to other potential customers about the quality of service of the hotel and they were treated as well as how they enjoyed their experience in the hotel. This then will improve the appearance of the hotel and increase the brand status of the hotel. We see the relationship of service quality on customer satisfaction and customer loyalty and the various theories as well as the different models that display the relationship between service quality, customer satisfaction and customer loyalty

Get your editable research project The study examined the staff involvement in decision making and hotel performance in Kisii town, Kisii County. The objectives of the study are; to examine the extent to which staff involvement in decision making influence staff productivity in hotel establishments in Kisii town, Kisii County, to determine the influence of staff involvement in decision making on hotel productivity, to examine the extent to which staff involvement in decision making influence sales growth in hotel establishments and to identify the factors militating against staff involvement in decision making in hotel establishments in Kisii town, Kisii County. To achieve the objective of the study, survey research design was adopted. The researcher adopted primary data in getting the required information through the use of structured questionnaire. The population of the study is 38 registered hotels in Kisii town, Kisii County with 520 staff strength. The sample size of the study is 226 after adopting Taro Yamane formula. In analyzing the data, simple regression analysis was used. The findings revealed that staff involvement in decision making has a significant influence on staff productivity in hotel establishments. The findings further revealed that staff involvement in decision making has a significant influence on hotel productivity in Kisii town, Kisii County. The findings also revealed that staff involvement in decision making has a significant influence on sales growth of hotels in Kisii town, Kisii County. However, the study recommends that Hotels should provide an enlightenment program for workers on their rights to seize the opportunity of involvement in decision making. Also, hotels should liberalize management structure so as to allow for greater workers involvement.

Get your editable project Success in businesses and other entities, like international organizations, depends on several issues, a key one being conflict management. Yet most leaders and their senior managers seem unaware of the negative impact that interpersonal conflict in the workplace can have on their bottom line. Maintaining a good working environment devoid of interpersonal conflicts is critical for the survival of a company in a competitive environment as in the hospitality sector as it can greatly influence the performance of an organization. Further, limited literature and studies related to interpersonal conflict exist in the hotel sector in Kenya, hence the need for this study. The purpose of this study was to investigate the effect of interpersonal conflict on organizational performance of selected hotels in Kisii town. This was carried out by investigating the types of interpersonal conflict, outcomes of interpersonal conflict and strategies for managing interpersonal conflict. The study employed both descriptive survey design and explanatory research design. The target population was three hundred and fifty four employees while the sample size was one hundred and eighty four employees. Purposive sampling technique was used to select the hotels for the study while stratified random sampling was used to select the respondents and the criteria for stratification was according to the department worked in and the rank. Data was obtained from primary and secondary sources. Instruments for collecting primary data included self-administered questionnaires. A pilot test was conducted to test the content validity of the data collection instruments while reliability was measured using the Cronbach’s Alpha. Both descriptive and inferential analysis was performed and multiple regression used to test the hypotheses. Results showed that interpersonal conflict strategies, relationship conflict and task conflict significantly affects organisational performance respectively, while outcomes of interpersonal conflict does not significantly affect organisational performance .To improve the performance of hotels in Kisii, more emphasis should be placed on improving strategies to cope with costs, followed by alleviation of task conflicts, relationship conflicts and finally outcomes of conflicts. The recommendation from the study was that hotels should prioritize training on conflict competencies and strategies particularly for supervisors, while employees should be trained on how to select and use the appropriate styles of handling interpersonal conflict so that various situations can be effectively dealt with.

Business research could encompass the study of human resource management, marketing research, entrepreneurship etc. for example, in marketing research we could address issues pertaining to product image, advertising, sales promotions, packaging and branding, pricing, new product development.

This research project is submitted in partial fulfillment of the requirements of the award of certificate in information communication and technology.