GENERAL APPLICATION OF ICT ICT Application in Everyday Life ICT is an acronym for Information Communication Technology. It covers all forms of computer and communication equipment and software used to create, design, store, transmit, interpret and manipulate information in its various formats. Examples of ICT TOOLS are laptops, tablets, network technologies, mobile phones and so on as well as the various services and applications associated with them such as video conferencing, telecomputing and so on. ICT APPLICATIONS E-LEARNING: ICT can contribute to achieving universal education worldwide, through the delivery of education and training of teachers and offering improved conditions for long life learning, encompassing people that are outside the formal education process and improving professional skills. Benefits • Develop domestic policies to ensure that ICTs are fully integrated in education and training at all levels. • Promote e-literacy skills for all, for example by taking advantage of existing facilities such as libraries and so on. • Develop distance learning, training and other forms of education as part of capacity building programmes. • Help to train users to develop self-learning and self-development capacities. E-BUSINESS • Better Customer Service: E-business has improved customer service. Many a time on visiting a website, the customer is greeted by a pop-up chat window. Readily available customer service may help in encouraging the customer to know about the product or services. • Reduces Transaction Cost: Websites are sufficiently loaded with directions to facilitate stress free transactions. The mode of payments is predetermined, promising security to the customer. All you are left with, as the proprietor of your online business, is to download the requirement order and ship it. • Flexible Business Hours: E-business breaks down the time barriers that locationbased businesses encounter, because the internet is available 24hrs a day.