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SERVICE COSTING.
| Institution | UNIVERSITY |
| Course | Diploma in Cooperati... |
| Year | 1st Year |
| Semester | Unknown |
| Posted By | stephen |
| File Type | |
| Pages | 5 Pages |
| File Size | 170.01 KB |
| Views | 3862 |
| Downloads | 0 |
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Description
service costing is the process of identifying all costs associated with building, supporting, and delivering your service. Examples of service cost components include equipment, staff labor, professional fees, software, license fees, and data center charges, to name just a few.
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COMS 110: COMMUNICATION SKILLS 1
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In this note, we shall examine the field of communication to serve as a foundation to what follows in the course. Principally, we shall define communication; outline its elements, principles and its importance in academic and life in general. We shall also briefly examine the various types of communication.
39 Pages
7508 Views
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724.03 KB
HRD 2101: LESSON 1 Introduction to Communication Skills
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Welcome to Communication Skills! All human relations, be it formal or non-formal, official or unofficial are created, developed and sustained through communication. As such it is not only important to carry out communication as a means to
facilitating these relationships but to acquire it as an essential skill of life.
56 Pages
9244 Views
1 Downloads
477.39 KB
HRD 2101: LESSON 2 Verbal Communication
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There are two forms of communication, namely verbal and non-verbal. Communication
by the spoken or written word, as we all may have noticed in our lives, is the most familiar and consciously acclaimed type of communication.
68 Pages
7216 Views
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1.5 MB
HRD 2101: LESSON 3 Patterns and Techniques in Communication
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The flow of information in an organisation is governed by its structure. In simple terms, organisational structure refers to the manner in which staff are arranged into departments and/or sections that handle different yet correlated tasks in the organisation.
24 Pages
7662 Views
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289.22 KB
HRD 2101: LESSON 4 Techniques in Communication
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Hearing- reception of sound. Sound strikes the eardrum causing vibrations. Passive activity. Listening- Hearing and interpreting sounds with an aim to understand the meaning behind the sounds. Active activity.
24 Pages
7483 Views
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293.16 KB
HRD 2101: LESSON 5 sources & use of technology in communication.
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Upon completion of this topic you should be able to:
Outline the types of interviews. Discuss the interview process - preparation and execution by both the interviewer and interviewee. Prepare and use questionnaires to collect data. Apply observation and experimentation techniques in collecting information for purposes of research.
37 Pages
7411 Views
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327.7 KB
HRD 2101: LESSON 6 INFORMATION LITERACY SKILLS
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We are all living in a knowledge Society with proliferating information resources and drastic changes in our environments. In our everyday life, we confront dramatic challenges coming from the rapidly changing social, political and economic environments of our society.
48 Pages
7695 Views
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401.01 KB
HRD 2101: LESSON 7 Access to Information
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There is a plenty of information sources nowadays. Books, Journals, Magazines, Newspapers and Library catalogues are some traditional sources of information that we may use. These are often presented in print format or electronic format.
42 Pages
7420 Views
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2.19 MB
HRD 2101: LESSON 8 Evaluating Information Sources
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In the note, you will encounter numerous information resources, both print and digital. You will need to consider how to tell whether those sources are reputable and of quality.
20 Pages
7146 Views
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286.61 KB
HRD 2101: LESSON 9 Ethical, Legal and Social Issues for Use of Information
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There are a number of ethical, legal and socioeconomic issues that surround the access and use of information for your research. This module introduces you to some of the main issues and considerations you should be aware of in order to ensure appropriate use of information
44 Pages
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369.34 KB