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KMTC BASIC COMMUNICATION SKILLS NOTES
| Institution | KMTC |
| Course | Kmtc certificate/dip... |
| Year | 1st Year |
| Semester | Unknown |
| Posted By | Michael Paul |
| File Type | |
| Pages | 122 Pages |
| File Size | 1.57 MB |
| Views | 4015 |
| Downloads | 3 |
| Price: |
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Description
The purpose of this kmtc module or unit is to equip the trainee or student with knowledge and skills to enable him or her understand the concepts of communication skills in health as a whole
Below is the document preview.
MEAL PLANNING AND MANAGEMENT
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Food and beverage service staffs are employed in huge variety of establishments in the hospitality industry, but their basic roles does not differ no matter what type of restaurant, hospitals or other venue they work in.
398 Pages
3038 Views
1 Downloads
3.65 MB
GENERAL STUDIES FOR THE ARTISAN
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The basis of any family is the couple i.e. a man and a woman who are united by marital bond or by marriage. Marriage is the marital union of man and woman by virtue of living together in undivided partnership.
36 Pages
2341 Views
9 Downloads
546.25 KB
INTRODUCTION TO COMMUNICATION
communication is the giving, receiving, or exchange of information, opinions or ideas by writing, speech or visual means or a combination of the three so that the material communicated is completely understood by everyone concerned.
68 Pages
271 Views
0 Downloads
1.04 MB
Public Relations
Public relations describes the various methods a company uses to disseminate messages about its products, services, or overall image to its customers, employees,
stockholders, suppliers, or other interested members of the community. The point of
public relations is to make the public think favorably about the company and its
offerings. Commonly used tools of public relations include news releases, press
conferences, speaking engagements, and community service programs.
31 Pages
333 Views
0 Downloads
1.13 MB
ACCOMMODATION OPERATIONS MANAGEMENT II
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This course unit is intended to equip the trainee with knowledge skills and attitude to enable him/her work efficiently in catering and accommodation establishment.
22 Pages
3417 Views
0 Downloads
283.62 KB
HOUSEKEEPING
Housekeeping is defined as the provision of a clean comfortable and safe environment. It can also be defined as that section in a hotel, hospital or hostel that is involved with ensuring high standards of hygiene.
168 Pages
348 Views
0 Downloads
1.48 MB
EMPLOYEES’ RECORDS
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Personnel records are documents and files relating to the human resources of an
organization and includes or contains information on manpower planning, recruitment and selection, training, compensation, appraisal etc.
9 Pages
2002 Views
0 Downloads
461.21 KB
FRONT OFFICE OPERATIONS KNEC NOTES
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Front office: Marketing, sales, and service departments that come in direct contact with the customers, and liaise with the back-office (administrative) departments to maintain a two way flow of information.
19 Pages
4043 Views
7 Downloads
313.45 KB
BUSINESS PLAN FORMAT
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You are expected to write the business plan in the order in which it is presented to you. Do not interchange chapters or rearrange the sub-topics within chapters.
14 Pages
2747 Views
0 Downloads
791.98 KB
APS 301: HUMAN LEARNING
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So, a baby beginning to walk, a guy taking guitar lessons so he play well enough to impress
girls, a single mom taking real estate classes to get her real estate license and switch careers, a
kid figuring out how to advance to the next level on a video game without resorting to cheat
codes, a grandfather regaining lost function in a hand after a stroke, all of these reflect types of learning. These types of learning aren't all the same, don't all use the same psychological
processes or require the same parts of the brain, but they're still learning according to our
definition.
94 Pages
2279 Views
0 Downloads
1.02 MB