COURSE OBJECTIVES: By the end of the course the student should be able to: I. Understand the concepts and principles of Operations Management ii. Visualize Production and Operations Management as an interdisciplinary function. iii. Understand the significance of production processes and process change iv. Understand the importance of planning and control in a production environment v. Understand the aspect of quality in products and services vi. Appreciate the need for cost optimization techniques in production and operations management